Hotelchain rules

Discounts for long stays in Tbilisi

Take advantage of the discount

New hotel chain: Reikartz Oriental Tbilisi

More about the hotel

Accommodation with excursions with 20% discount

20% discount from the price on booking.com

The room will be ready on the day of your arrival from 14:00.
Check-out time: 12:00 departure dates.
Payment is charged per day of accommodation according to the estimated time.
The room rate includes breakfast in the hotel restaurant.
If you live less than 24 hours, payment is made for the full accounting day in accordance with the established time of settlement and the settlement hour.
In case of early departure due to the reduction in the length of the stay at the Hotel in comparison with the booked stay, the Guest undertakes to notify the Hotel about such reduction of the period of residence per day and pay a penalty at the rate of the day of residence and make a calculation for the actually provided Hotel services.
Room rates includes value added tax (VAT).
The hotel room is provided to the guest upon presentation of a passport or other identity document, as well as filling out and signing the guest's registration card.

Dear guests! In order to prevent the spreading of the COVID-19 infection, we kindly ask you to follow the rules of conduct at the hotel in accordance with sanitary and hygienic recommendations.

Extra charge

Children under 5 years inclusive are accommodated free of charge in one room with parents without extra bed. For accommodation of children over 5 years and adults, an additional fee is charged in the room according to the hotel price list. The cost can be found by contacting the hotel or the central reservation department, and also via the booking module on the website reikartz.ge
The Guest has the right to invite visitors to his/her room from 07:00 am to 11:00 pm. If the visitor stays in the room after 11:00, the Guest must pay the difference between double and single accommodation in case the Guest has already payed only for single accommodation. If two Guests have already been registered in the room, the Guest will be charged according to the hotel's price list for accommodating adults with extra bed in the room.
The guest is obliged to reimburse the hotel losses in case of loss or damage to the hotel property, and is also responsible for violations inflicted by the persons invited by him/her. The amount of damage is determined by the administration.

No smoking

All rooms in the hotel are non-smoking. In the premises of the Reikartz Hotel Group, smoking of tobacco products is prohibited, except in specially designated places.
In the case of smoking tobacco products in prohibited places is a penalty of 50% of the cost of the selected room category per day.

Early check-in / Late check-out

Early check-in from 00:00 am to 06:00 am is paid additionally at the rate of 100% cost of the stay (breakfast is included in the price).
Early check-in from 06:00 am to 02:00 pm is paid additionally at the rate of 50% cost of the stay (breakfast is included in the price).
Late check-out from 13:00 pm to 11:00 pm is paid additionally at 10% cost of the stay per 1 hour.

TERMS OF PAYMENT

Accommodation is payable during check-in or before check-in. Payment can be made in cash, by credit card, etc.
Private reservation made on the site initially has the status of non-guaranteed. Non-guaranteed reservation is valid until 6:00 pm the day before arrival at the hotel. The hotel has a right to cancel non-guaranteed reservations in case of delayed payment.
You can confirm your reservation by making prepayment via credit card for the 1 night stay and the rate of tourist fee. The prepayment will not be returned in case of no-show at the hotel or reservation cancellation less than 24 hours before check-in.
By reservation confirmation guest accepts and agrees with the above-mentioned conditions, including cancellation procedure and no show rules.
All prices are in GEL. Payment is due in GEL. We accept cash, bank transfer payments and bank cards: Visa, MasterCard, American Express and other.

CANCELLATIONS

In case of cancellation earlier than 24 hours before check-in date, cancellation of reservation is free of charge.
You can cancel reservation by sending an email: reservation@reikartz.ge
In case if Guest does not arrive at the hotel or cancels the reservation later than 24 hours before check-in date to the hotel, the amount of the prepayment is not returned and is considered a penalty paid in favor of the hotel.

IT IS PROHIBITED IN THE HOTEL

To carry out of the restaurant dishes, cutlery, food and drinks without prior approval from the restaurant administration.
To bring and store in the hotel (room) substances, materials and objects, dangerous to human life.
Leave room to unknown persons (persons who did not complete and did not sign the guest registration card), and pass them the keys to the rooms.
To use electric heating appliances, not included in room equipment.
To use hotel and room equipment for other purposes.
To make noise and disturb hotel guests after 10:00 pm and until 08 a.m.
To bring and keep firearms, gas, pneumatic and other weapons, special equipment, armament, devices and ammunitions for them on the territory of the hotel. In case if the Guest has any kind of the weapon, special devices and means, ammunitions and bullets for them the hotel has the right to refuse of settlement.

ACCOMMODATION WITH ANIMALS

Pets that are allowed to stay in the hotel include only small and medium sized “non-fighting breeds”. The hotel reserves the right to refuse the Guest accommodation with the animal.
Pets are allowed in hotels in no more than two pets in the same room. The cost of each animal living is 50% of 1 day of stay of single accommodation (regardless of the Guest's stay).
Guests arriving at the hotel with pets must have an animal passport and a veterinarian's certificate stating that all the animals were vaccinated.
Accommodation with animals is possible by prior agreement of the head of the Complex and only in separate rooms. Accommodation with other animals is prohibited!

ADDITIONAL INFORMATION

In case if RHM Georgia LLC (hereinafter referred to as the Management Company) is acting as agent for the sale of hotel services of third parties in a hotel of Reikartz Hotel Group, the Management Company will indicate this in the bill for hotel services. In the same document, the Management Company will identifiy the Principal - the person in whose name and on behalf of whom the Agent is acting and who directly provides hotel services to consumers.

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